HISK offers a 180-day warranty on our items starting on the date of initial purchase. HISK will take care of those issues that turn out to be a result of a manufacturing defect. that implies you will receive a replacement paddle at no additional cost.

It excludes damage resulting from abuse, accidents, negligence, and typical play usage. It excludes coverage for lost or stolen items. Furthermore excluded are worn grip tape, fading graphics, loosened grip and normal wear and tear. For every product, HISK maintains the right to investigate whether a flaw exists. At HISK's discretion, warranty claims will be approved or denied.


Thank you for shopping at HISK.Pro! We are committed to ensuring your satisfaction with our products. Below, you'll find details about our return policy:

Returns & Exchanges:

• All returns, exchanges, or refund requests must first be authorized by contacting our Customer Service Department.

• You have 30 calendar days to return/exchange an item from the date of purchase.

• To be eligible for a return/exchange, your item must be new, unused, and contain all original packaging and accessories.

• Rubber, nets, and balls cannot be returned if opened unless the item is defective.

• Apparel cannot be returned if worn or washed.

• A receipt or proof of purchase must be presented to make a return or exchange.

Return Conditions

Final Sale Items:

• No Returns or Exchanges: Items designated as final sale are non-refundable and ineligible for exchange.

• Exceptions: Final sale items may be returned or exchanged solely for defective, damaged, or incorrectly shipped items.

Price Adjustments:

• No Price Adjustments: Items marked as final sale are not eligible for price adjustments or matches under any circumstances.

Shipping Costs

• Customers are responsible for all shipping and handling costs incurred on all returns or exchanges.

• Shipping costs are non-refundable.

• If the return or exchange is a result of our error or defect, you will not be charged for return shipping and handling.

• Collect on Delivery (COD) shipments will not be accepted.

• Items deemed unacceptable for resale cannot be refunded. Please ensure that items are properly packed to protect against damage during delivery.


The following items are not eligible for return or exchange unless defective or the result of our error:

• Assembled Rackets

• Tables

• Glues

• Cleaners

• Edge Tapes


• Upon receipt and inspection of your returned items, you will be notified regarding your refund.

• If approved, a refund will then be issued within 7 business days.

• Refunds will only be made to the original method of payment.

• Shipping costs are nonrefundable unless the return is a result of a defect.

We appreciate your understanding and cooperation with our return policy. If you have any questions or concerns, please contact our Customer Service Department at support@hisk.com.

Thank you for choosing HISK.Pro. We strive to provide you with the best products and service possible!