Shipping Policy
Processing Time:Orders are processed on the same business day (excluding weekends and holidays) if payment verification is completed before 12:00 PM PST.
Shipping Rates and Delivery Times:
• We offer free standard shipping on all orders within the United States.
• For orders shipped to destinations outside the United States, please contact our support team. They will provide you with the exact shipping charges, rates, and estimated delivery times based on your location and shipping method.
• You can initiate the international shipping process by reaching out to our support team for a personalized quote.
Shipping Destinations:
• We currently ship to addresses within the United States. Please contact our customer support team for international shipping inquiries.
Order Tracking:
• Once your order is shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track the status of your shipment.
Shipping Providers:
• We work with trusted shipping carriers to ensure your orders are delivered securely and on time.
Delivery Issues:
• In the rare event that your order is delayed or encounters any issues during transit, please contact our customer support team, and we will assist you in resolving the matter promptly.
Multiple Shipments:
• If you order multiple items, they may be shipped separately to expedite delivery. You will receive separate shipping confirmations and tracking information for each shipment.
Lost or Stolen Packages:
• We are not responsible for lost or stolen packages after they have been marked as delivered by the shipping carrier. Please ensure that your delivery address is secure and accessible.
Returns Due to Shipping Errors:
• If there is an error in your shipping address that leads to the package being returned to us, we will contact you to confirm the corrected address. Additional shipping fees may apply.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please contact our customer support team for assistance at support@hisk.pro